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-   -   KFC Cairo (http://www.copts.net/forum/showthread.php?t=33899)

Dr Philip Hardo 10-03-2009 07:21 AM

KFC Cairo
 
We recently dined in KFC Shobra Street Cairo and had negative experience. So on my return to UK I complained to KFC international about that. . I was told by my Egyptian friends that I have wasted my time when I told them I complained.

To my surprise I receive an apologetic reply came from KFC Egypt within 48 hours. Moreover the chairman of KFC contacted me at home with profound apology and offered me a complement feast when I am back to Egypt

Obviously I did not waist my time.

opees
NEXT TIME YOU ARE NOT HAPPY WITH AN INTERNATIONAL COMPANY COMPLAIN…

Aphex 10-03-2009 07:54 AM

مشاركة: KFC Cairo
 
[QUOTE]waist[/QUOTE]

Dr. Hardo
I wonder if this is a typo, or that English is your second language.

cheers (sml3)

Dr Philip Hardo 10-03-2009 10:23 AM

مشاركة: KFC Cairo
 
حادثة طريفة

في زياتنا الأخيرة تناول الغداء في مطعم كنتاكي في شارع شبرا القاهرة وكانت تجربة سلبية وغير مريحة. لذا عند عودتي إلى بريطانيا قدمت شكوى خطية عن طريق الموقع لعالمي KFC في هذا الشأن. .لكن قال لي الاصدقاء من مصرانني اهدر وقتي عندما قلت لهم انني اشتكيت.

لدهشتي في الحصول على اعتذار جاء الرد من كنتاكى- مصر في غضون 48 ساعة. وعلاوة على ذلك رئيس كنتاكي -مصر اتصل بي في المنزل مع الاعتذار العميق وقدم لي عرضا لوليمة عندما أعود ثانية إلى مصر

من الواضح أنني لم اضيع وقتي.

I did my best thanks to Google

El-Basha 11-03-2009 02:36 AM

مشاركة: KFC Cairo
 
[LEFT]
[QUOTE]I was told by my Egyptian friends that I have wasted my time when I told them I complained[/QUOTE]

[SIZE="5"]Good work Dr Philip[/SIZE][SIZE="5"][COLOR="Navy"]

Unfortunately this is on of our main weakness as Egyptians,...sorrrrrrrrrrry... we fail before we even try.... all international companies do take customer complains [B]very serious[/B].
[QUOTE]
To my surprise I receive an apologetic reply came from KFC Egypt within 48 hours. Moreover the chairman of KFC contacted me at home with profound apology and offered me a complement feast when I am back to Egypt [/QUOTE]

You should have recorded this conversation .... because, that person will be changed before your next visit to Egypt ... or will suffer from a loss of memory .... (hrt:[/COLOR][/SIZE].[/LEFT]


جميع الأوقات بتوقيت امريكا. الساعة الآن » 12:12 AM.

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