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قديم 01-04-2007
joojoo joojoo غير متصل
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تاريخ التّسجيل: Oct 2005
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joojoo is on a distinguished road
Describe a situation when working with a team produced more successful results than if you had completed the project on your own.

DISCUSSION: This is a "behavioral interviewing" style of question. The Hiring Manager wants to learn more about your thought process, and how well you can form examples to answer this teamwork related question. You will want to show your ability to solicit ideas from others, listen carefully, and persuade people to your point of view.

"Well, I have worked both independently and as a member of team, throughout my career. I enjoy both, and can do both equally well. I will have to say, though, that working with others has often yielded great results for projects I have worked on -- specifically when it comes to brainstorming. I try to get everyone involved in coming up with new solutions by making time for sessions where "there are no wrong ideas or answers." The creativity of a group of people is always going to be greater than that of one person, and thus the results will be more successful. I did that a lot a Job "Y". FOR EXAMPLE ..."

"Working with others allows you data-mine other people's skills and experiences, get perspectives and ideas that you would not have on your own, and check the quality of your own work before it goes out the door. FOR EXAMPLE, at Job "X" I worked with many great people. I was able to "pick their brains" -- so to speak -- about the effectiveness of various techniques, estimates on how long it would take to get various things done, etc. I would not have been able to do my job as effectively with out them. Will there be the opportunity to work in team situations at this job?"

Describe a time when you were faced with problems or stresses at work that tested your coping skills. What did you do?

DISCUSSION: Workplace stress is an issue for everyone. Don't pretend that you never get stressed out. You want to show that you can deal with stress and cope with difficult situations. Show that you are calm under pressure, and know how to avoid stress in the first place through planning and time management.

"Well I think it is important to remember that stress effects everyone, and it is inevitable that sometimes people are going to have bad days. That is why I try to give people the benefit of the doubt when they seem to have a short fuse. What I do personally is try to control my response to a situation. You can't necessarily control what happens to you, but you can control your response. What I try to do is lengthen the time between the stressful situation and my response -- so that I can identify the cause of the stress and decide what I can do about it. FOR EXAMPLE, on several occasions I have had to deal with very irate customers who actually yelled at me. What I did was stay calm and not let them get under my skin. I really tried to listen and decide exactly what it was that was at the root of their problem. Then I provided solutions that could be completed within a specific time-frame. I always find that it is best to face those types of situations head-on and be objective about them. I do my best to be professional and not get my emotions involved. Also, I try to avoid stress in the first place by tackling difficult tasks or conversations sooner rather than later. Does that make sense?"

What was your role in your department's most recent success?

DISCUSSION: You'll want to be very specific here, and frame your answer in terms of how you saved time and money. The Hiring Manager is looking for a pattern of success, and you need to describe recent successes in detail. Use the S.T.A.R. Statement formula for your examples. Be prepared with at least three examples concerning your recent successes, and make sure at least one of them relates to teamwork and something you accomplished as part of a group. Make sure you address how your work made other people FEEL, as well as the time you saved and the revenue or cost-savings you generated.

"I guess that would be a recent project for client "X." I handled all of the communication with the client for our last project. It was a three month long project where my team had to build a custom package based on the needs of client. I was instrumental in translating the client's business needs into detailed product features. I had to make sure that my team understood what the client wanted, and then check the quality to make sure that we were delivering a quality product with the features that the client was expecting. This was an ongoing process that required a lot of communication and teamwork with my team as well as the client. I think my role really was to clarify the scope of the project, and then "manage the client's expectations." We were able to deliver on time, and the client was thrilled! I was able to make sure no time was wasted on adding unnecessary features, and since we were working on a fixed bid price, we saved my company time and money. My manager and everybody on my team felt great because the project went so smoothly. Is that the kind of experience that would help me be successful here?"

آخر تعديل بواسطة servant4 ، 03-04-2007 الساعة 04:03 PM
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